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**12 August 2026 - 6.30pm** Digital stamp update
To our valued practitioners,
There will be a system update applied between 8pm and 9pm tonight (Sydney time), Wednesday 12th August to try and finally resolve the digital stamp download issue. All NAATI systems remain secure.
Our previous attempts focused on preventing excessive requests from overloading the system and bolstering system capacity. As is evident, these were unsuccessful. The next applied solution is working on how the system caches requests and handles memory if it is nearing capacity. We have tested this successfully in development environments, and although we're hopeful, we will continue monitoring the system and request if you have any problems to email us at info@naati.com.au with any details so we can continue to troubleshoot.
I appreciate these outages for digital stamps have been incredibly disruptive for practitioners, and apologise again for the length of time this has taken to resolve.
Michael Nemarich
Chief Operating Officer
**12 August 2026 - 6.30 am** Digital stamp update
To our valued practitioners,
At 7pm on Tuesday 11th August we released another patch to stabilise the digital stamps. We , as always, were hopeful that this finally resolved the issue, but we can see from emails received in the last hours it has been unsuccessful.
At time of release last night our developers had another option co-developed and we will try to install this as soon as possible today, 12th August.
We will continue to provide updates and as much detail as possible, and we apologise that this is taking longer to resolve than it should .
Michael Nemarich
Chief Operating Officer