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30 September 2026 1.30pm * Digital Stamp update*
We have implemented a new digital stamp generation code into our myNAATI system that has in testing proved to be considerably more reliable and able to handle increased volumes. There was an initial stamp generation issue this morning (30/9) with the transparency of the stamp that has been resolved as at 1.30pm Sydney time.
Thank you to all our practitioners for their patience and feedback during the last few months as we've attempted to resolve these issues, it was a considerably more complex problem to resolve than initially assumed, with all fixes applied and tried needing to ensure not just that the stamp downloads operated successfully, but that they didn't impact other parts of the platform's security or performance.
Development in test environments, and user acceptance testing although incredibly valuable do not always uncover all issues. Now that this is in production we would appreciate any feedback to info@naati.com.au should you encounter any unexplained errors so we can troubleshoot and refine where needed.
Michael Nemarich - Chief Operating Officer