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**14 August 2026 - 12.35pm** Digital stamp update
Based on practitioner feedback it appears the system has stabilised over the last 5 hours, though we know periods of high demand such as early evenings Australian time put greater demand on the system. We were also able to narrow down one part of the cloud infrastructure that was causing issues and "rebuilt" this. We will continue to monitor the system, and appreciate any feedback at info@naati.com.au
**14 August 2026 - 7.35am** Digital stamp update
Further system updates were applied around midnight on the 13th August which have focused on how our system caches and handles memory that look to have improved stability further. We are continuing to monitor the system and practitioner feedback which you can provide to info@naati.com.au and we will continue to work on further improvements and refinements in the short term prior to any more comprehensive work being implemented. Thank you again for all your patience.
**13 August 2026 - 1.00pm** Digital stamp update
Further code changes have been made this morning, and our logs are showing successful downloads more consistently, and we are not receiving many emails about errors. We know that there is still some slowness in the system, a possibility of intermittent outages, and changes in the naming of the downloads we need to address. We are planning another update tonight to further improve the reliability and speed of downloads specifically.
Please continue to provide any feedback to info@naati.com.au and we appreciate your patience through these outages, I am sorry for the inconvenience they've caused and the time it has taken to rectify.
Michael Nemarich
Chief Operating Officer