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7 August 2026 - 11.15am
To our valued practitioners,
After an unsuccessful code upgrade attempt last night, we believe we have now successfully implemented fixes to stabilise the digital stamp at 11.15am 7th August 2026. All NAATI systems continue to remain secure.
The identified issue was several practitioner accounts downloading hundreds of stamps an hour, with this excessive use exceeding system memory limitations and thereby preventing others from accessing the function. Over 1,500 practitioners used a digital stamp in the last month but 2 accounts made up 20% of downloads.
What we have done in this update
1. A 1 stamp per credential per 10 minute limitation for download will be implemented until permanent fixes are in place
2. restored work practice log books to practitioner accounts for record keeping
3. made recertification payment options clearer
Within 2 - 4 weeks we will be doing a further upgrade which will install a queueing and memory management module to prevent further memory conflict errors to ensure ongoing stability.
We're sorry this issue took longer than it should have to be resolved, and although we believe it has been resolved please contact info@naati.com.au if there are any issues.
Michael Nemarich
Chief Operating Officer