Log into myNAATI
** 17 August 2026 - 9.00am** Digital stamp update
Based on practitioner feedback it appears the system has stabilised over the last 72 hours, although we have had reports of some failed download attempts throughout Sunday and we know periods of high demand such as early evenings Australian time put greater demand on the system which may cause some temporary issues for verification. Often re-attempting has been successful for those affected.
We will continue to monitor the system, and appreciate any feedback at info@naati.com.au whilst we try and improve stability further so this isn't an issue. I hope to also provide an update shortly on reducing the download timeout so that if it does fail for whatever reason it isn't as long to try again.
In addition to immediate works, further work will be done in the coming weeks for new memory management modules to improve the system further and to restore the naming conventions of the stamps. We are also 6 months into an 11 month project to upgrade all source code of myNAATI that will make the system more stable, secure, and offer more features.
As a recap of the issues
- memory overloads were causing the system to fail when too many download attempts were made
- this was exacerbated by a few practitioners making up over 20% of downloads, sometimes accessing the system hundreds of times an hour
Thank you to all practitioners for your patience, feedback to help us and our developers to trouble shoot, and I apologise for the outages that occurred.
Michael Nemarich
Chief Operating Officer